How To Factory Reset Windows Surface Rt Without Recovery Key

Notation:Some products might non be bachelor in your country or region.

If you're having trouble with your Surface, you lot may be able to refresh or reset it and solve the trouble.

• Before you begin

• Solution 1: Refresh your Surface RT or Surface ii

• Solution two: Reset your Surface RT or Surface 2

Before you begin

To perform a refresh or a reset, you'll need to check a few things showtime.

Is your Surface touchscreen working?

If you're having bug with your Surface touchscreen, connect a keyboard, such every bit a Surface Typing Cover or USB keyboard, earlier trying these solutions.

Is Windows loading?

If you lot're having problem getting Windows to showtime on your Surface, yous may non exist able to perform the steps to refresh or reset. See Surface won't plough on, Windows won't start, or the battery won't accuse for help with Windows startup issues first.

Solution 1: Refresh your Surface RT or Surface 2

Refreshing your Surface reinstalls Windows and keeps your personal files, settings, apps that came installed on your Surface, and apps that you installed from Microsoft Store.

To refresh Surface RT or Surface 2

There are two means to refresh Surface:

• Refresh from within Windows: If Windows loads and you lot can sign in, you lot can perform the refresh from inside Windows.

• Refresh from USB recovery media: If Windows fails to start and you take USB recovery media available, yous can perform the refresh by using your USB.

Refresh from within Windows

1. Plug in your Surface and so you lot don't run out of power during the refresh.

2. Swipe in from the right edge of the screen, and select Settings > Change PC settings.

3. Select Update and recovery > Recovery.

4. Under Refresh your PC without affecting your files, select Get started.

5. Select Side by side, brand sure that your Surface is plugged in, and select Refresh.

6. Surface restarts, and the Surface logo appears during the refresh process (this tin have several minutes).

Refresh from USB recovery media

Refresh your Surface from a USB recovery drive by following these steps:

1. Shut down your Surface and plug it in and so you don't run out of power during the refresh.

2. Insert the USB recovery bulldoze into the USB port.

3. Press and hold the book-downward push while you press and release the power button. When the Surface logo appears, release the book-down button.

4. When prompted, select the language and keyboard layout you want.

5. Select Troubleshoot > Refresh your PC, and select the operating system you want to refresh.

6. On the Refresh your PC screen, select Adjacent > Refresh.

7. Surface restarts and the Surface logo appears during the refresh process (this can take several minutes).

Solution 2: Reset your Surface RT or Surface 2

Alert:A reset returns Surface to its factory settings:

• A reset reinstalls Windows and apps that came installed on your Surface.

• All of your personal files will exist deleted, and your settings will be reset. All apps that you lot installed will be removed. For info on bankroll up your files, see Back up your files.

• After a reset, you'll be able to ready upward your Surface as if it were brand new.

To reset Surface RT or Surface ii

There are three means to reset Surface.

• Reset from inside Windows: If Windows loads and you lot tin sign in, you can perform the reset from within Windows.

• Reset from the Windows sign-in screen: If Windows sign-in fails, you lot tin can perform the reset from the Windows sign-in screen.

• Reset from USB recovery media: If Windows fails to showtime, you can perform the reset by using USB recovery media if available.

Important:If you see the message Insert media: Some files are missing. Your Windows installation or recovery media will provide these files, y'all need to download a recovery image and reset from a USB recovery drive. For more info, see "Reset from USB recovery media" below.

Reset from within Windows

1. Plug in your Surface so yous don't run out of power during the refresh.

2. Swipe in from the right edge of the screen, and select Settings > Change PC settings.

3. Select Update and recovery > Recovery.

4. Under Remove everything and reinstall Windows, select Get started > Next.

5. Choose either But remove my files or Fully make clean the bulldoze. The selection to clean the drive is more secure simply takes much longer. For instance, if you are recycling your Surface, you should clean the drive. If you are keeping your Surface, you just demand to remove your files.

6. Select Reset.
   Surface restarts and the Surface logo appears during the reset procedure (this can take several minutes).

Reset from the Windows sign-in screen

Notes:

• If y'all've lost your password, you may not have to reset your Surface. See I forgot my password before performing these reset steps.

• If you don't have a keyboard connected to your Surface, y'all'll need to use the on-screen bear upon keyboard to do these reset steps. From the Windows sign-in screen, select Ease of access in the lower-left corner, and select On-Screen Keyboard.

1. Plug in your Surface then you don't run out of ability during the refresh.

2. From the Windows sign-in screen, select Power in the lower-right corner of the sign-in screen.

3. Printing and hold the Shift key.
   (If you're using the affect keyboard, select the Shift central.)

4. While the Shift key is still pressed or selected, select Restart.
   If you get the prompt Restart anyway, select Restart anyway.
   Subsequently your Surface restarts, the Cull an selection screen volition appear.

5. Select Troubleshoot > Reset your PC.
   Surface restarts and the Surface logo appears while Windows prepares to reset your Surface.

6. On the Reset your PC screen, select Next.

7. Choose either Merely remove my files or Fully clean the bulldoze. The option to clean the drive is more secure but takes much longer. For case, if you are recycling your Surface, you should make clean the bulldoze. If yous are keeping your Surface, you only need to remove your files.

8. Select Reset. Surface restarts and the Surface logo appears during the reset process (this tin can accept several minutes).

Reset from USB recovery media

Reset your Surface from the USB recovery drive by post-obit these steps:

1. Shut downwardly your Surface and plug it in so you don't run out of power during the refresh.

2. Insert the USB recovery drive into the USB port.

3. Press and hold the volume-downwardly button while you lot press and release the ability push button. When the Surface logo appears, release the volume-down push button.

4. When prompted, select the language and keyboard layout you want.

5. Select Troubleshoot > Reset your PC.

6. If prompted for a recovery key, select Skip this drive at the bottom of the screen.

7. Select the operating system you want to reset. This refers to the electric current operating organization installed on your Surface.

8. Select Yes, repartition the drives. On the adjacent page, select Next.

9. Choose either Just remove my files or Fully clean the drive.
   The option to make clean the drive is more than secure but takes much longer. For example, if you lot are recycling your Surface, y'all should clean the drive. If y'all are keeping your Surface, y'all just need to remove your files.

10. Select Reset.
    Surface restarts and the Surface logo appears while the reset process continues (this can have several minutes).

11. Surface 2 only: Later restart, your Surface may prompt yous to clear the TPM (Trusted Platform Module). Printing F12 or the volume-up button to clear the TPM.

Later on the reset

Here'due south what to do afterwards you've reset your Surface:

• Complete the Surface setup steps, including selecting your region and linguistic communication.

• Sign in with the aforementioned Microsoft account yous were using before and then that things like the Windows apps y'all purchased will be available to reinstall. For more than info, run across All nearly accounts.

• Check for important updates. Run across Install Surface and Windows updates.

• Reinstall Windows apps:
  

  1. Go to Start , and select Microsoft Store > Account > My apps.

  2. Select the apps you want to install, and select Install.

Related topics

• Set up your Surface

• Install Surface and Windows updates

• Restore or reset Surface Pro or Surface 3

Source: https://support.microsoft.com/en-us/surface/refresh-or-reset-surface-rt-or-surface-2-09e16d53-1415-4713-a5e9-691fedb22015#:~:text=the%20USB%20port.-,Press%20and%20hold%20the%20volume%2Ddown%20button%20while%20you%20press,Select%20Troubleshoot%20%3E%20Reset%20your%20PC.

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